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Who Can You Trust?

Rachel Botsman writes and researches about how technology is transforming trust and what this means for life, work and how we do business. Who Can You Trust? is her second book, following the highly acclaimed What’s Mine is Yours.

Who Can You Trust? How Technology Brought Us Together – and Why It Could Drive Us Apart (Penguin Portfolio) explains a huge shift in patterns of trust from institutions to individuals. Through stories that are funny, exciting and at times unnerving, she explores what this ‘trust shift’ means for different areas of lives from banking to dating, politics to consumerism, and even how we raise our kids.

What’s Mine is Yours: How Collaborative Consumption is Changing the Way We Live (HarperCollins, 2010), she predicted the rise of sharing economy companies such as Airbnb, Zipcar and Uber, long before they became popular. The concept was subsequently named by TIME as one of the “Ten Ideas That Will Change the World”.

Rachel is specialises in simplifying big complex ideas to make them meaningful for a wide range of audiences. She is known for her TED Talks, which have been viewed more than 4 million times and subtitled in 29 languages. Named as one of the world’s top 20 speakers to keynote your conference by Monocle, she is described by clients including Google, Microsoft, Xero, Accenture and various government agencies as a “standout favourite for audiences”, with a “rare and visionary intellect.”

She features regularly in the media– including widely-read, regular pieces for The New York Times, WiredThe Guardian, Harvard Business Review and more. She’s a dynamic and thoughtful panel member or interviewee, having featured in broadcasts on the BBC, CNN, ABC, NPR and more. Rachel will appear as a presenter on the upcoming documentary series for PBS First Civilizations on the history of trade.

She is recognised as one of the “Most Creative People in Business” by Fast Company, a “Young Global Leader” by the World Economic Forum and was a recipient of the Thinkers50 Breakthrough Idea Award for recognising a “radical idea which has the potential to change the way we think about business forever.”

Rachel Botsman

"We’re no longer trusting machines just to do something, but to decide what to do and when to do it. The next generation will grow up in an age where it’s normal to be surrounded by autonomous agents and the question for them won’t be, 'Should we trust robots?' but 'Do we trust them too much?'"


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